Don't settle for less than your claim is worth.
We prepare, quantify and pursue large and business-interruption claims for policyholders and their brokers — and we run the warranty programmes, claims and service behind insurers, retailers and dealers. A claim turns on the policy, not the place: based in Singapore and Vietnam, we work with clients across Southeast Asia and internationally, delivered remotely.
Whichever side of the claim you're on.
Two very different needs — one specialist team that handles both, end-to-end.
For businesses & brokers
Facing a large, complex or contested claim? We prepare, quantify and negotiate it on your behalf — on the policyholder's side — so you recover what you're genuinely owed. Brokers keep the relationship; we do the claim.
Get a free claim review →For insurers, retailers & dealers
Launch and run warranty and device-insurance programmes that look after customers at the moment that matters — claim time. Designed, staffed, settled and reported end-to-end, so your brand is remembered for getting it right.
Explore programmes →Three services, one claims backbone.
The same operational team and clean reporting powers everything we run.
Claims preparation
Policyholder-side representation on large or contested property and business-interruption claims — we read the policy, rebuild and quantify the claim, and pursue it against the insurer until it is paid.
Is your claim being handled properly? →Claims administration (TPA)
We act as third-party administrator: intake, verification, settlement and reporting, run to your rules and transparent to your team — with a real person on the phone for your customers.
How the TPA service works →Warranty & device programmes
End-to-end extended warranty and device insurance for motor, mobile, appliances and electronics — from point-of-sale launch to claims and reporting.
The programmes →Specialists, not a call centre.
How the free claim review works.
No charge and no obligation for the first look — you find out what your claim is really worth before you commit to anything.
From a cracked phone to a factory shutdown.
Know your claim before you need to.
Practical guidance from the team — plain-English, no jargon.
The first 72 hours after a major loss: what to do (and not do)
The steps in the first three days that protect your claim — and the well-meaning mistakes that quietly cost you later.
Read → Business interruptionTen things that quietly shrink a business-interruption payout
Where BI claims leak value — from indemnity periods to the numbers most businesses forget to include.
Read → ProgrammesHow to choose a device-warranty programme partner
What to look for in the company that will answer your customers at claim time — and the warning signs to avoid.
Read → UnderinsuranceFully insured, and still only paid 60%
How the "average" clause quietly cuts a property or BI claim when the sum insured is too low — and how to stop it.
Read → SettlementsSigned, settled, and short-changed
Why a "full and final settlement" can close your claim for less than you were owed — and how to protect the number before you sign.
Read → Policy conditionsA valid claim, refused on a technicality
How policy conditions, warranties and non-disclosure are used to decline valid claims — and why a breach doesn't always end it.
Read → Reinstatement & bettermentNew for old — until you claim
Why a reinstatement policy gets paid at the depreciated value, where the "betterment" deduction comes from, and how to hold the full number.
Read → Claims administrationWhat a good claims operation looks like from the inside
For insurers, retailers and dealers choosing who to hand their claims to — the five marks of an operation that works, and the warning signs.
Read →Tell us what you need to run — or what you need to get paid.
A short conversation is enough for us to tell you whether we are the right fit and how we would help.